Serving oil, gas, mining and heavy industry in Africa and beyond

Regis

ISO/Health and Safety

Regis Head Office | Mauritius
Tel: +(230) 483 4700
Email: admin@regis.co.za

Health & Safety

The Regis group is dedicated to providing a work environment, irrespective of its location, that is free from occupational safety, health and environmental risks and/or hazards to all its employees and any others who may be affected or involved with our daily tasks. We achieve this by setting standards, creating systems, programmes and policies in identifying, evaluating and managing and/or eliminating safety hazards, possible occupational health and environmental risks.

A full copy of our Health, Safety & Environmental Policy may be downloaded here.

ISO 9001

Regis pursued ISO 9001 certification for multiple reasons:

  • To improve Company and Service Quality : a Quality Management System (QMS) standard is all about quality (yes, really!) so, of course, one result of adopting a QMS is an improved level of quality for the entire organization — every process, and every service. There are many definitions of ‘quality', but our preferred is 'conformance to requirements'.
  • To increase Customer Satisfaction with our services: ‘quality' means whatever Regis provides will meet customers’ expectations. We will meet not only their stated requirements but also more of their implied requirements, too. ‘Quality' also means far fewer customer complaints and doing a better job of resolving those you may receive.
  • To meet Customer Requirements: a growing number of Regis' clients make it a requirement for their service providers to be ISO 9001 certified. Even if it is not a must-have, companies with certification are perceived favourably compared to companies without it.
  • To develop a Culture of Quality and improve employee morale. Implementing an ISO 9001 Quality Management System also empowers employees. The QMS provides them with clear expectations (quality objectives and job descriptions), the tools to do their job (procedures and work instructions), and prompt, actionable feedback on their performance (Key Performance Indicators (KPIs)).